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Name: Manmeet Singh Duggal
Email: manmeet.singhduggal@gmail.com
Phone:+1(705)-988-2825
Profile: https://www.linkedin.com/in/manmeet-duggal/
SUMMARY
Passionate and dedicated educator with a focus on teaching and mentoring, leveraging my expertise as a certified Agile Scrum Master, Product Owner and QA Automation Engineer. With 6+ years of experience creating automation frameworks, conducting UI and API quality automation, and writing automation scripts, I possess a solid foundation in the field. My ability to effectively communicate complex concepts, provide guidance, and inspire students allows me to foster their growth and facilitate their success. I am committed to utilizing innovative teaching methodologies, staying abreast of emerging trends, and leveraging educational technologies to enhance student learning and engagement.
HIGHLIGHT OF SKILLS
Automation: Selenium, Robotic process automation (RPA), Playwright, TDD, Pytest BDD, Gherkins
Programming Languages: Python, .Net, C#
Database: MySQL, Microsoft SQL Server
Others: JIRA, Confluence, GitHub, IIS, Rabbit MQ, Microsoft Azure services, Python Tutor
PROFESSIONAL EXPERIENCE
Responsibilities:
• Develop an automation framework for health and safety software using Python, Playwright, Pytest-BDD, and Gherkins.
• Create automated regression test scripts for basic functionality such as login, password reset, and form submissions.
• Create a Python script to identify inconsistent records in mango DB by writing mango DB queries.
• Verifying dynamic custom forms using automation test scripts for mandatory fields, and various types of fields such as
radio buttons, multi-select, and file uploading.
• Creating containers using Dockers and providing to the DevOps team for integration to CI/CD
• Validate the accuracy of the data displayed on the reports against the database by writing automated test scripts using
Python and Playwright
• Generate test cases and scenarios by thoroughly understanding the application and documenting them for future
reference.
• Implement quality assurance testing and processes to improve product quality.
• Create reports detailing any errors or issues found in the products to facilitate quick resolution.
• Work closely with the development team to identify areas for improvement and implement necessary changes.
• Provide timely and satisfactory solutions to customer queries regarding the product.
Responsibilities:
• Develop test cases and scenarios for comprehensive testing of the product.
• Establish an automation framework using C# and Selenium for efficient and effective testing.
• Build test automation using Selenium to automate manual testing processes.
• Conduct cross-browser automation and testing to ensure consistent performance across different browsers.
IT Analyst / Automation Engineer
Tools and Technologies Used: Python, Selenium, GitHub, Visual Studio, WordPress, Azure, MySQL
Responsibilities:
• Develop a Python automation framework for the in-built CRM system candidate portal to improve efficiency and
productivity.
• Automate data migration from the old CRM to the new CRM using Python and Selenium for a smooth transition.
• Maintain the website, improve its functionality, and develop new pages to enhance the user experience.
• Set up an environment for a 3rd party plugin and customize it as needed to meet the organization’s requirements.
Quality Engineer Tools and Technologies Used: C#, Selenium, GitHub, Visual Studio, JIRA.
Responsibilities:
• Developed automation scripts using C# and Selenium, using the behaviour-driven development (BDD) framework to
ensure effective collaboration with stakeholders.
• Conducted end-to-end testing of application functionality and validated data from the database for IDT Corporation in
the United States, ensuring accurate and reliable results.
• Managed version control using GitHub, enabling efficient collaboration, and keeping track of changes to the codebase.
• Served as the primary point of contact for user acceptance, gathering feedback and incorporating changes to improve
application usability and performance.
Senior Systems Engineer (RPA Developer)
Tools and Technologies Used: C#, Selenium, GitHub, Visual Studio, AssistEdge, UISPY
Responsibilities:
• Developed automation code using RPA methodologies for clients, using the AssistEdge tool to create robots that reduced
human efforts in their work.
• Conducted feasibility analysis on different applications before the development phase of projects, ensuring efficient and
effective automation solutions.
• Automated the cancellation process of a product for Telstra, reducing the cancellation time from 30 mins to 10 mins and
deploying the robot on the production server after multiple stakeholder demonstrations.
• Performed requirement gathering, web services setup and deployment, screen scraping, and C# programming using
Selenium for automation.
• Edited Word documents without MS Office present on the robot machine and integrated 12 different applications,
ensuring seamless automation and user testing.
• Successfully completed a proof of concept for automating a part of the cancellation process for Telstra, resulting in a
new project opportunity.
• Conducted scraping and integration with RPA tools such as Edge-Vere, showcasing versatility and proficiency in
automation.
Infosys Limited Mysore, India Systems Engineer
Project: Proof of concept for Vodafone, New Zealand to automate the billing management process. This was successfully implemented resulting in the company getting this project.
(Oct 2015 – Dec 2016)
Responsibilities:
• Performed scraping to automate websites and Windows applications (thick application) using watin, mshtml, spy++, and
UISPY in C#
• Setup and integration with RPA- Robotic Process Automation (Edge-Vere Product)
EDUCATION
CERTIFICATIONS
Certified Scrum Master (CSM): Issue Date: Aug 2022 – https://bcert.me/bc/html/show-badge.html?b=xeksctzw
Certified Product Owner (CSPO): Issue Date: Sept 2022 – https://bcert.me/bc/html/show-badge.html?b=bwxycdfv
Dear Hiring Manager,
I am writing to express my strong interest in the part-time Professor position within the IT Business Analysis Graduate Certificate program at Cambrian College’s School of Information Technology. With my qualifications and passion for teaching, I believe I would be an excellent fit for this role.
I have accumulated six years of industry work experience in business and related fields, which enables me to bring real- world expertise into the classroom.
One of my greatest strengths is my ability to relate and communicate positively, effectively, and professionally with students and colleagues alike. I thrive in a team environment and can provide leadership, and mentorship, and be an effective role model for my students. Moreover, I am dedicated to enhancing student success by utilizing creative teaching approaches and implementing current and emerging teaching and learning strategies. With exceptional written communication skills and strong interpersonal skills, I am able to effectively convey complex concepts and foster meaningful connections with students. My computer literacy, critical thinking abilities, and organizational skills further enhance my teaching capabilities. I am genuinely dedicated to the success of my students and have a solid commitment to education. I believe in creating a supportive and inclusive learning environment that fosters growth and empowers students to reach their full potential.
Thank you for considering my application. I am excited about the opportunity to contribute to the IT Business Analysis Graduate Certificate program at Cambrian College. I would welcome the chance to discuss further how my qualifications align with your institution’s needs.
Sincerely,
Manmeet Singh Duggal
Cambrian College – Contract Partime Professor
Design & Deliver curriculum for Introduction to IT Business Analysis, Business Communication Strategies, Object-Oriented Programming, and Database Management, ensuring clear learning pathways and alignment with industry standards.
Develop & Assess engaging assignments, quizzes, labs, and capstone projects that bridge theory (BACCM™, communication frameworks, OOP principles, relational modeling) with hands-on practice.
Provide Feedback & Mentorship through detailed, actionable comments and one-on-one guidance to accelerate student growth and professional readiness.
Facilitate Inclusive Learning by leveraging BYOD, AppsAnywhere, LMS tools, and case studies to foster active participation, intercultural collaboration, and real-world problem solving.
💡 My commitment is to empower students with the frameworks of IT Business Analysis, the strategies of Business Communication, the skills of Object-Oriented Programming, and the expertise of Database Management necessary for professional success—preparing them for the challenges of today’s tech-driven business landscape. Let’s connect and explore the exciting worlds of analysis, communication, coding, and data management!
🌐 #ITBusinessAnalysis #BusinessCommunication #OOP #DatabaseManagement #HigherEducation #Educator #CambrianCollege