IT Support for Small Business in Northern Ontario
No IT department? We can be yours. Microsoft 365, user accounts, devices, security and everyday “who do we call about this?” questions — handled by one person who knows your setup.
Based in Greater Sudbury and serving businesses across Northern Ontario. Most support is done remotely, with on-site visits when you need them.
Sound Familiar?
Nobody owns the technology
The office manager or the owner ends up doing IT on top of their real job.
New starters take days to set up
Accounts, email, laptops and access get sorted one piece at a time.
Leavers keep access
Former employees still have working accounts, shared passwords or files on personal devices.
Microsoft 365 is a mess
Licences you are not using, permissions nobody understands and security settings nobody has checked.
What We Take Care Of
- Microsoft 365 and Google Workspace administration — users, licences, email, Teams, SharePoint and OneDrive
- New employee setup and clean offboarding when someone leaves
- Security basics — multi-factor authentication, admin accounts, email protection and device management
- Laptops and devices — setup, updates and management with Microsoft Intune
- Backups and a plan for what happens if something breaks
- Automating the manual work that support alone will not fix
- A single point of contact who answers “who do we call about this?”
How We Work
- Free technology review — We look at your current setup and the problems slowing you down, and tell you honestly what is worth fixing.
- Clean-up — We fix the urgent issues first — usually security, access and Microsoft 365 configuration.
- Ongoing support — You get a direct line to the person who knows your systems, instead of a rotating ticket queue.
Why Businesses Choose Us
Local
Based in Greater Sudbury, so on-site help is possible when remote support is not enough.
Direct
You work with Manmeet Duggal, the person who actually does the work.
Plain language
We explain what we are doing and why, without jargon.
You own everything
Your accounts, licences and data stay in your name. Pricing is agreed upfront.
Common Questions
Do you only work in Sudbury?
We are based in Greater Sudbury and work with businesses across Northern Ontario and the rest of Canada. Most work is delivered remotely.
What size of business do you support?
Small businesses that need someone to own their technology but do not need a full-time IT hire or a large managed-services contract.
Can you work alongside our current IT provider?
Yes. We can take on specific areas, such as Microsoft 365 or automation, and coordinate with whoever handles the rest.
How is support priced?
It depends on the number of users and what you need. We agree pricing upfront after a free review, so there are no surprises.
Get an IT Department Without Hiring One
Book a free technology review and we will look at what is slowing your team down.